Poor Quality Costs: Make Sure Your Business is Not Bearing Them

Quality is the supreme goal for any business!


If your business is failing to provide customers with quality product or services, it is probably going to fade away from the market sooner or later. With many competitive firms around offering similar services or products, it is obvious that your customers will switch to the one that assures high quality, so having proper quality planning and quality assurance certification is essential. It will help you to avoid bad customer experiences and eliminate other costs associated with poor quality product or services.


Apart from losing customers, there are several other disadvantages or costs to a business if it does not have a definite quality management approach. Learn about them here.



Substandard Raw-materials and Inputs

Without a QMS (quality management system) in place, your employees may not have any specific obligations to review every input, materials, equipment or technical devices that are used for production. Also, suppliers’ processes may not be assessed to ensure that they are following standard practices to provide quality materials. In other words, some of your materials could be left uninspected and any errors or defects might not be brought into attention. This can certainly affect the quality of your end products or services.


Internal Inefficiency

One of the biggest costs your business can face without a proper management system and quality assurance services are internal failures.  Inefficiencies, failures or disruption in processes are more common when there is no strict supervision. That can result in more downtime in your business and you might get trapped with higher costs of operations. Besides, with unorganized processes and frequent errors, there can be more waste of resources, recall or rework for rectification, and delays in delivery. These will further add costs to your business.


Loss of Reputation

Failure to meet the quality expectations of your customers will result in damage to your brand reputation. These days, customers are more alert or conscious of what they consume, so if anything goes wrong with a product or service, they tend to react instantly with feedback, and may even publish their experience on social media platforms. Without a doubt, online reputation is more important businesses today. To prevent any setback to your branding and reputation having a proper QMS can help. It can take care of your end to end processes and confirm that your products or services are of superior quality.


Legal Costs

Failure to meet certain industrial regulations will cost your business legal filings, penalties or fines. These are added costs which could have been easily prevented. Getting a quality management certification like ISO 9001 will help you to avoid noncompliance cases and associated fees or fines. Quality compliance is always a vast concept for a business, but it will help to eliminate internal and external inconsistencies in to ensure the quality of end products/services remain unaffected. 


Bottom Line

Avoiding compliance with a quality assurance certification can result in these costs for your business. Before time runs out, get a robust QMS implemented in your company to prevent bearing any of them. Also, you need to ensure that implementation is cost-effective. Inadequate awareness among employees, improper strategy, and poor leadership can make your QMS implementation efforts fall flat, so provide training, get a direct approach, and invested management leaders to go forward with your quality assurance certification.


Contact Details:

Business Name: Compliancehelp Consulting, LLC

Email Id: info@quality-assurance.com

Phone No: 877 238 5855


Also Read: Benefits Your Business is Missing Out Without an ISO Certification

Location: 5686 S Redwood Rd, Salt Lake City, UT 84118, USA

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