What’s The Point of Release in the TL 9000 Certification?

Regardless of what ISO standard you are pursuing, one of the key steps you must fulfill to obtain certification is understanding the scope and requirements of this standard.


The TL 9000 certification is for the ICT industry. Like many other global management system standards, the TL 9000 has specific terms, definitions, and requirements that businesses must comprehend to maintain their certification. One of those requirements is a point of release.


The TL 9000 handbooks published the first of point release in 2017. Since then, there have been several releases of the TL 9000 and certified companies must follow.


If you are a newly certified company or still pursuing the certification, you may wonder what exactly a point release is and how you are supposed to address these releases.


So, keep reading as we address these concerns in the following section.


What Are Point of Releases in the TL 9000 Certification?


The TL 9000 uses the ISO 9001 as its foundation to meet the quality needs of ICT. The standard goes into detail about its revisions into the requirements and measurement handbooks along with the content of these handbooks is modified every two or three years.


Typically, TIA volunteers develop, review, debate, and determine the recent changes and release revised versions of requirement and measurement handbooks.


However, revising and releasing new handbooks is a huge job that demands a lot of time. It makes it harder to roll out the necessary improvement for the TL 9000 certification on time.


To address this issue, experts developed a TIA BPC Roadmap, which introduces the concept of point releases.


Point of releases are small updates that deliver focused and significant changes to the TL 9000 Requirements and Measurements Handbooks. With the help of the road map and point releases, the TIA can roll out updates in a more organized and timely manner.


The First Point of Release: MHB R5.5


The first point of release for the measurement handbook (MHB) R5.5 occurred in 2017. It consisted of three essential changes to make the standard better. It focused on:


• Adding the Incident Restore Rate or IRR to improve the effectiveness of ICT services and network operations centre.

• Modifying the Software Fix Quality or SFQ to make it more meaningful.

• Removing Normalized One-Year Return Rate for being ineffective


The Second Point of Release: RHB R6.1


The second point of release was also in 2017, but it focused on introducing a single crucial change to the TL 9000 standard. It released small updates to make the design requirements of the TL 9000 more methodology agnostic to make it fit for approaches like Agile and DevOps.


In 2021, the authorities rolled out another R6.3 Requirements Point of Release focusing on sustainable practices and improved energy consumption and performance.


What Does Your Company Have to Do When the TL 9000 Rolls Out a Point of Release?


When the TL 9000 has a point of release coming out, it publishes an information alert to lay out the requirements and how certified organizations can transition from old standards to new ones.


Some points of releases are optional, while others are mandatory. So, the ideal actions for your company to take when a point of release roll out depend on the individual requirement.


Bottom Line


In short, the TL 9000 certification point releases are modifications or new additions that help make improvements to the standard and roll them out in an agile, prompt manner. As a TL 9000-certified organization, you can follow the official TL 9000 website or stay connected with your ISO consultants to learn about these updates and modify your processes accordingly.


Contact Details:

Business Name: Compliancehelp Consulting, LLC

Email Id: info@quality-assurance.com

Phone No: 877 238 5855


Also Read: Hire Quality Assurance Services for Ten Types of Testing

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